Title:                           Director of Operations Reports To:                              Executive Director Status:                                    Full-time, exempt

Compensation:       Annual Salary $55,000-$65,000, depending on experience Benefits include health care coverage; paid time off; holidays; self- funded 401K plan available.

To Apply:                  Email resume and cover letter to director@habitatlincoln.org

SUMMARY

Habitat for Humanity of Lincoln County (HFHLC) is an affiliate of an international non- profit organization dedicated to eliminating substandard housing locally through constructing, rehabilitating and preserving homes; by advocating for fair and just housing policies; by supporting disaster recovery efforts; and by providing training and access to resources to help families improve their shelter conditions.

POSITION DESCRIPTION

The Director of Operations (DOO) is responsible for supporting the fiscal success of the affiliate and oversight of ReStores, volunteer services, family services, and office administration. The DOO operates under the supervision of the Executive Director and within the policies, guidelines and budget established by the Board of Directors. In addition to staff oversight and leadership, the DOO may directly participate in program administration and resource development activities as circumstances dictate.

The DOO will provide supervision and oversight of the ReStore Director, Development Specialist, Administrative Assistant / Volunteer Coordinator, and temporary office / program staff. Additional areas of responsibility include compliance with all Habitat for Humanity International requirements for good standing; compliance with state and local regulations; oversight of safety policies and practices; financial management; and special program development and administration.

KEY RESPONSIBILITIES

Leadership

• Provides support, leadership, and administrative oversight to all direct reports to ensure effective
• Serves as liaison and provides staff support to the Resource Development, Family Services, and ReStore
• Promotes a culture that reflects the organization’s values, represents the diverse community served in Lincoln County, encourages good performance, and rewards

Program Administration and Support

• Oversees design, delivery, and quality of programs and services, including:
  • ReStore operations
  • Homeowner services
  • Volunteer services
  • Disaster recovery
  • Special programs

• Ensures that all homeowners are selected according to established board policies, communicated with effectively throughout the selection and building processes, and educated as needed to be successful in their
• Ensures timely and appropriate response to inquiries from the
• Assists in planning and participates in fundraising events as

Financial Stewardship

• Working closely with the Executive Director, ensures the financial sustainability of the
• Oversees staff in the development and implementation of fundraising plans that support strategies set out in the Strategic
• Oversees the timely preparation of monthly financial reports and reviews them regularly with the Executive Director and Finance
• Working with the Executive Director, supports the timely preparation of the annual budget with input from staff and the Finance

Compliance

• Ensures compliance with local, state, and national regulations governing nonprofits, employers, construction operations, safety, loan origination and servicing.
• Ensures compliance with Habitat for Humanity International requirements for good standing, including policy development and compliance, quarterly production reports and annual ReStore
• Ensures compliance with local, state, and federal safety

Requirements

• Bachelor’s degree or commensurate experience in business administration, accounting, human services or related area
• Two or more years of operational management experience, preferably in the Habitat and/or non-profit sector, including resource development, financial management, quality control, and/or
• Cultural responsiveness and empathy, including listening to and communicating with diverse
• Insight and skill to effectively lead a non-profit organization within a complex internal and external
• Superior analytical skills and ability to think
• Proven knowledge of finance processes and financial management
• Ability to establish and maintain excellent working relationships with supervisor, direct reports, and other Habitat
• Ability to attract, retain, lead, and motivate quality staff and
• Commitment to the Habitat mission, values and
• Successful completion of criminal history background investigation.

Preferred Qualifications

• Bicultural / bilingual Spanish speaking
• Familiarity with consumer retail, preferably within the non-profit
• 2 years of experience in the field of housing and community
• An understanding of the national and international relationships of
• Experience in real estate development and financing, mortgage lending and affordable housing, and/or construction

ADDITIONAL SKILLS

• Self-motivated, reliable, enthusiastic; demonstrate grace and humor under
• Enjoy working with people from diverse
• Possess and display strong skills in teamwork, problem solving, and positive communication.
• Excellent organization skills demonstrated by ability to simultaneously manage multiple projects to completion while achieving accuracy and meeting the stated goals.
• Strong writing and oral communication
• High degree of integrity and
• Must have good anticipatory abilities and proactive approach to problem
• Proficient with Microsoft Office suite of products, including Outlook, Word, and

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job operates primarily in a professional office environment with some exposure to new-home construction sites, Habitat ReStores, and other indoor and outdoor locations throughout Lincoln County. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This position may require occasional travel, both within and outside Lincoln County.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to handle items or feel; and reach with hands and arms.

This position requires the ability to occasionally lift office products and supplies, up to 10 pounds.

EQUAL EMPLOYMENT OPPORTUNITY

Habitat for Humanity of Lincoln County is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age (40 and older), race, color, national origin, ancestry, religion, sex (including sexual orientation and gender identity), pregnancy (including childbirth, lactation, and related medical conditions), gender, race, religion, color, national origin, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws.

NOTE: This job description is intended as a guideline only and does not limit in any way the duties or responsibilities of any employee. Nothing herein shall be construed as a contract of employment, expressed or implied. All employment is terminable at will, with or without cause.